- Custom designs, printed and shipped in as little as 7–10 business days
Shipping & Return
Last updated: 13 July 2026
Production & Turnaround Time
Because our products are custom-made, please allow 7 business days for production after your design is approved, before shipping. Rush production may be available for time-sensitive events — contact us before ordering to confirm availability and any rush fees.
Shipping
- Orders ship via USPS, UPS, FedEx, etc.
- Shipping costs are calculated at checkout based on order size and destination.
- You’ll receive a tracking number by email once your order ships.
Order Pickup / Event Delivery
For group and event orders, local pickup or on-site delivery at your event/tournament may be available — confirm with our team when placing your order.
Returns & Exchanges
Because all items are custom-made to your design and specifications, we do not accept returns or exchanges for buyer’s remorse, wrong size selected by the customer, or design changes after approval.
We will gladly correct or replace your order at no extra cost if:
- The item arrives damaged or defective
- The printed design does not match your approved proof
- You received the wrong item due to our error
To report an issue, contact us at ajfrance822@gmail.com within 7 days of receiving your order, with a photo of the item and your order number.
Cancellations
Orders may be cancelled for a full refund only before the design proof is approved and production begins. Once production starts, orders cannot be cancelled.
Contact Us
Questions about your order, shipping, or a return? Reach us at: ajfrance822@gmail.com | 814-289-5492